https://mercadofamiliar.zendesk.com/hc/pt-br 2026-04-28T11:08:40Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30666036002971-Qual-a-forma-de-pagamento-para-pagamento-de-servi%C3%A7os 2025-04-11T16:23:51Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30666084508443-Como-funciona-a-compra-de-um-servi%C3%A7o 2025-04-11T16:23:50Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30666090012315-Como-posso-proteger-minha-conta-contra-fraudes 2025-04-11T16:23:52Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30666093015707-Como-funciona-a-pol%C3%ADtica-de-privacidade-da-empresa 2025-04-11T16:23:52Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30666149153179-Meus-dados-pessoais-est%C3%A3o-seguros-na-plataforma 2025-04-11T16:23:51Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30666186648091-Como-fa%C3%A7o-para-adquirir-empr%C3%A9stimos-abrir-conta-e-ou-aumentar-limite-do-meu-cart%C3%A3o 2025-04-11T16:24:10Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30666190416283-N%C3%A3o-consigo-falar-com-o-vendedor-como-fa%C3%A7o 2025-04-11T16:24:09Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30666203281051-Qual-canal-o-cliente-deve-acionar-em-caso-de-den%C3%BAncia-de-fraude-na-plataforma 2025-04-11T16:24:08Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30666222686363-Qual-prazo-de-retorno-das-minhas-solicita%C3%A7%C3%B5es-para-o-atendimento 2025-04-11T16:23:51Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30666233349019-Como-fa%C3%A7o-para-registrar-uma-reclama%C3%A7%C3%A3o-ou-elogio 2025-04-11T16:24:08Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30666254832155-Quais-s%C3%A3o-os-hor%C3%A1rios-de-atendimento-ao-cliente 2025-04-11T16:23:51Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30666278837403-Quais-os-canais-de-atendimento 2025-04-11T16:23:52Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30666302703259-Quais-s%C3%A3o-as-pol%C3%ADticas-de-troca-e-devolu%C3%A7%C3%A3o-para-produtos-retirados-na-loja 2025-04-11T16:24:08Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30666366470043-Como-e-quando-receberei-o-reembolso-ap%C3%B3s-uma-devolu%C3%A7%C3%A3o-cancelamento-do-produto-servi%C3%A7o 2025-05-01T13:24:34Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30666367703707-Recebeu-um-produto-errado-ou-com-defeito-O-que-devo-fazer 2025-04-11T16:24:09Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30666370748059-Como-funciona-o-cancelamento-da-compra-ou-estornos 2025-04-11T16:24:09Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30666375572379-Qual-%C3%A9-o-prazo-para-solicitar-uma-devolu%C3%A7%C3%A3o-ou-troca 2025-04-11T16:23:52Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30666414689051-Como-fa%C3%A7o-para-solicitar-uma-segunda-via-da-nota-fiscal 2025-04-11T16:24:09Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30666419210779-Como-fa%C3%A7o-para-solicitar-uma-troca-ou-devolu%C3%A7%C3%A3o-de-um-produto 2025-04-11T16:24:09Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30666441477147-Como-funciona-o-pagamento-com-Pix 2025-04-11T16:23:52Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30666468723483-Minha-compra-foi-cancelada-como-recebo-meu-reembolso 2025-04-11T16:24:09Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30666573134235-Qual-o-prazo-para-receber-o-meu-presente 2025-04-11T16:23:52Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30669870024475-Comprei-pra-retirada-no-local-mas-o-atendente-informou-que-n%C3%A3o-tinha-mais-o-produto-O-que-fazer 2025-04-11T16:23:53Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30669871583003-Comprei-pra-retirada-no-local-por%C3%A9m-o-atendente-n%C3%A3o-reconheceu-a-compra-O-que-fazer 2025-04-11T16:24:10Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30669883811995-O-que-devo-fazer-se-tiver-um-problema-com-meu-pedido 2025-04-11T16:24:09Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30669904612379-Quais-s%C3%A3o-os-hor%C3%A1rios-de-funcionamento-da-loja-para-retirada 2025-04-11T16:23:53Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30670004959003-Posso-enviar-outra-pessoa-para-retirar-meu-pedido-Se-sim-o-que-a-pessoa-deve-levar-na-loja-para-retirada 2025-04-11T16:23:52Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30670012672283-O-que-devo-fazer-se-o-vendedor-n%C3%A3o-responder-sobre-o-atraso-ou-n%C3%A3o-entrega-do-meu-pedido 2025-04-11T16:23:53Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30670018021275-Como-funciona-o-agendamento-de-entrega-local 2025-04-11T16:23:52Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30670024017179-Como-fa%C3%A7o-para-rastrear-a-entrega-do-meu-pedido 2025-04-11T16:23:53Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30670028578203-Posso-alterar-o-endere%C3%A7o-de-entrega-depois-de-fazer-o-pedido 2025-04-11T16:23:53Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30670035107739-E-se-eu-n%C3%A3o-estiver-em-casa-na-hora-da-entrega-pelo-correio-ou-local-Qual-o-processo 2025-04-11T16:23:52Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30670038960283-Quais-as-op%C3%A7%C3%B5es-de-entrega-dispon%C3%ADveis 2025-04-11T16:24:09Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30670514177819-Qual-o-prazo-de-entrega 2025-04-11T16:24:08Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30671062345883-Sou-cliente-e-quero-acompanhar-meu-pedido-Como-fa%C3%A7o 2025-04-11T16:23:52Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30671083539995-Posso-comprar-em-v%C3%A1rias-lojas-diferentes 2025-04-11T16:24:08Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30671116642587-Existe-um-valor-m%C3%A1ximo-para-compras 2025-04-11T16:23:52Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30671164333595-Posso-modificar-ou-cancelar-meu-pedido-ap%C3%B3s-a-confirma%C3%A7%C3%A3o 2025-04-11T16:24:09Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30671174267419-Como-posso-obter-mais-informa%C3%A7%C3%B5es-sobre-um-produto 2025-04-11T16:23:52Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30671227777947-Posso-reservar-um-produto-para-comprar-depois-Por-quanto-tempo-fica-dispon%C3%ADvel 2025-04-11T16:23:51Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30671237449755-Como-saber-se-um-produto-est%C3%A1-dispon%C3%ADvel-em-estoque 2025-05-01T12:36:42Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30671241108763-O-que-fa%C3%A7o-se-o-produto-que-quero-est%C3%A1-indispon%C3%ADvel 2025-04-11T16:23:51Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30671362050459-Posso-ter-mais-de-um-endere%C3%A7o-de-entrega-cadastrado 2025-04-11T16:23:50Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30671382229915-Esqueci-minha-senha-Como-posso-redefini-la 2025-04-11T16:23:50Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30671406307227-Como-posso-alterar-meu-endere%C3%A7o-de-entrega 2025-04-11T16:23:51Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30671421639195-Como-fa%C3%A7o-para-excluir-meu-acesso 2025-05-01T12:33:24Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30671429896475-Como-alterar-e-mail-ou-outro-dado-cadastrado 2025-05-01T12:30:09Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30671486926747-Como-ser%C3%A1-a-minha-jornada-como-cliente-dentro-da-plataforma 2025-05-01T12:28:52Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30696710559643-Regulamento-Mercado-Familiar 2025-04-11T16:24:10Z https://mercadofamiliar.zendesk.com/hc/pt-br/articles/30708858953243-Quais-as-formas-de-pagamento-dispon%C3%ADveis 2025-04-11T16:24:08Z https://mercadofamiliar.zendesk.com/hc/pt-br/sections/30663341308059-Regulamento 2025-04-11T16:24:10Z https://mercadofamiliar.zendesk.com/hc/pt-br/sections/30663396678299-Atendimento-ao-Cliente 2025-04-11T16:24:10Z https://mercadofamiliar.zendesk.com/hc/pt-br/sections/30663429699739-Cadastro-e-Acesso 2025-05-01T12:33:24Z https://mercadofamiliar.zendesk.com/hc/pt-br/sections/30663597648667-Devolu%C3%A7%C3%B5es-e-Trocas 2025-05-01T13:24:34Z https://mercadofamiliar.zendesk.com/hc/pt-br/sections/30663604655259-Entrega-e-Envio 2025-04-11T16:24:10Z https://mercadofamiliar.zendesk.com/hc/pt-br/sections/30663632861979-Ofertas-de-Servi%C3%A7os 2025-04-11T16:23:51Z https://mercadofamiliar.zendesk.com/hc/pt-br/sections/30663640182683-Seguran%C3%A7a-e-Privacidade 2025-04-11T16:23:52Z https://mercadofamiliar.zendesk.com/hc/pt-br/sections/30663643155483-Produtos-e-Compras 2025-05-01T12:36:42Z https://mercadofamiliar.zendesk.com/hc/pt-br/sections/30663684378139-Pagamento 2025-04-11T16:24:09Z https://mercadofamiliar.zendesk.com/hc/pt-br/categories/30622320609947-Geral 2025-05-01T13:24:34Z